Policies

Refund & Exchange Policy

  • Facial Packages & Specials:
    All facial packages and promotional services are final sale. No refunds or exchanges will be provided.
  • Product Purchases (Unopened):
    Products may be returned for a full refund within 7 days of purchase, provided they are unused and unopened.
    Customers are responsible for all return shipping costs.
  • Opened Products:
    Opened products may be eligible for in-store credit on a case-by-case basis, if:
    • At least 75% of the product remains, and
    • The item is returned within 14 days of purchase.
  • Right to Refuse Service:
    We reserve the right to refuse service to anyone at our discretion.